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Why Can't I Open My TIFF File?


If your processed map yields an orthotiff larger than 500MB, you may not able to open the file with your computer's native photo viewer. It's common to get an error message that the file couldn't be opened or that it was damaged when trying to open large sized TIFF files.

We recommend using different program, such as Photoshop, to open your large sized TIFF files. You can also download QGIS, a free open source application that can be used to open TIFF files, shapefiles, and vectors.

Please contact us at support@skycatch.com if you're receiving an error message and believe this may not be correct.

Disclaimer: While Skycatch may provide recommendations and links to external documentation, they do not constitute an endorsement or an approval of any of the products, services, or opinions of the corporation or organization or individual. Skycatch bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Please contact the external site for answers to questions regarding its content.

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