FAQ: What should I do if the app says, 'camera offline'?


If this notification is displayed in-app, then the issue may be the result of one of the following:

  1. Poor radio signal quality - there may be radio interference from live electrical activity or large metal objects. 
    Solution: Try turning on the equipment in a different location at the site.
  2. Poor physical data link - the USB cord might be partially disconnected from either the RC unit or the iOS device. 
    Solution: Securely re-connect the cord and try again. If it does not work, try a new cable on the device (preferably from Apple).
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk