FAQ: Viewing, Analyzing, and Sharing Data

FAQ: Viewing, Analyzing, and Sharing Data

Q: What does Height/Fill/Cut/Total mean?

A: Cut is the volume of a stockpile measure above a ground plane, indicated with a “ + “ (positive) sign. Fill is the volume of a negative space measured above a ground plane, indicated with a “-” (negative) sign. Total volume is the difference between those two values.

Q: How do I add a user or teammate to my account?

A: You can follow the instructions in our Support Center to add a user or teammate to your account: “Adding a User or Teammate to Your Account or Map”.

Q: How do I add myself, or a teammate, as an administrator for an organization?

A: Contact in order to add an administrator for a project site.

Q: Can I be made an administrator for a specific project site?

A: No. Currently, users can only be administrators per organization, rather than site. Want us to build this feature? Let us

Q: Can I still use the Skycatch processing platform if I did not capture the images with the Explore1?

A: Yes! You can still upload your aerial photos for map and model processing with Skycatch at The only requirement we have for map processing is that the photos must be geotagged and have sufficient overlap to process correctly.

Q: Can your system provide elevation data relative to ground control points?

A: Yes! First, you need to know the altitude of the ground control points. Then, you can receive a contour map with elevation data relative to the ground control points by:

  1. Marking the GCPs and uploading the CSV file with the control points information (coordinates and elevation) per the format convention we need.
  2. After the images are processed, you can export the contour file from the viewer. For the coordinate system, you need to use the same one as the one you used to survey the control points.

You can find more detail about the GCP upload and marking process in our Support Center.

Q: Is there a feature in the Skycatch Viewer where I can clean up the edges of a map? 

A: Unfortunately, we do not currently have this feature. However, depending on which file you want to trim, there are several programs you can use. 
For TIF files:
• QGIS (open source)
• ArcGIS (not open source)
• AutoCAD Civil3D / Map3D (not open source)

For Point Clouds:
• Cloud Compare (Open Source)
• Global Mapper (Not open source)

• LASTools (If you’re familiar with Command Line tools. There is a windows version with a UI available) 

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