You can get help with any questions or issues you may have about Skycatch products or features via one of the following methods.
Skycatch Support Center
Browse or search for answers to questions, watch instructional videos, review how-to guides, or check out FAQs in our support center. If you have a specific question in mind, you can click in the search bar and type in a few keywords to get a response.
Submit an Issue or Question
You can either click on "submit an issue" in the upper right hand corner of your screen or email us at firstname.lastname@example.org and we'll get back to you! You can review or respond to any issues or questions you've submitted by creating a Skycatch support account.
Creating a support account takes just a few minutes by clicking on "Sign in" and choosing the "Sign up" link. You can use this to check on the status of any help tickets you've submitted by logging in, clicking on your name in the upper right hand corner, and selecting "My activities."
Send Us a Message
You can also send us a message using the messaging feature in your browser or on the Flight1 app. In your browser, simply click on "Help" and "Chat with Us." If you're in the Flight1 App, you can tap the settings gear icon and tap "Talk with a Skycatch member."