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Skycatch Flight App: General Troubleshooting


Starting the App

When using the flight app, remember to start the drone in the correct sequence:

  • Turn on the RC unit
  • Turn on the drone (wait for single green flash)
  • Open the flight app

As with any radio controlled device, you should stay clear of large objects, machines, or metal, which would interfere with the signal transmission between the RC unit and the device.

What should I do if the app says, 'camera offline'?

If this notification is displayed in app, then the issue may be the result of one of the following:

  1. Poor radio signal quality - there may be radio interference from live electrical activity or large metal objects. 
    Solution: Try turning on the equipment in a different location at the site.
  2. Poor physical data link - the USB cord might be partially disconnected from either the RC unit or the iOS device. 
    Solution: Securely re-connect the cord and try again. If it does not work, try a new cable on the device (preferably from Apple).

 

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